Love can be a tricky term to associate with the workplace, but it does not mean that it does not belong. In a recent conversation with Sicora Consulting Crew member, Adam Baker, he recalled the most interesting class that he took in college. A course titled Intimate Relationships, Adam spoke about The 5 Languages of Appreciation in the Workplace and where they resonate at work.
In short, this book takes the concept of New York Times Best Seller, The 5 Love Languages by Gary Chapman, and details the different preferences that others have for giving and receiving love while helping you understand how you can demonstrate appreciation for each type.
The five types are:
- Words of Affirmation
- Quality Time
- Acts of Service
- Physical Touch
- Receiving Gifts
Over the years, Sicora has researched and held many conversations around Care. When measuring Care within the 8 Factors of Engagement model, Care is consistently scored as one of the highest factors of employee engagement.
This theme of care in the workplace also came out in our research study on Trust. Named the Care Continuum, it highlights the extremes we experience in the workplace that extend from hate to love.
What all of these models show is that love, or care, is a significant factor in employee engagement and is a leading indicator towards successful results.
I asked Adam what his work love language is. “I identify most with quality time and acts of service. It’s really great to collaborate with others, but taking that extra step to do something that others will take joy and recognition from is really powerful and makes a big difference.”
Just like there is no right or wrong with the unique style of your 4 Colors of Insights or 8 Styles of Personality, it does not matter which of your love languages is your most preferred. What matters is that you can recognize and appreciate the distinctive language that your co-worker favors so that you can help them feel better cared for and engaged.
I’m not sure I have the ability to help Adam sift through data, but I can be attentive and engaged in meetings with him, or offer to help with research when he may be having a particularly stressful week.
Whatever word you are most comfortable using – care, appreciation, or love – at the end of the day, we all want our thoughts and ideas to be acknowledged, and to be recognized that we are a whole and individual person. When an organization or associate expresses concern for others, individuals are able to care about the work that they do and who they serve. A ripple effect, this creates a more significant impact on your organization, co-workers, and customers.
Keep your heart in the workplace. It will serve you and others well.